Privacy Policy - Boxed2Built Furniture Assembly
Effective Date: June 2, 2025
1. Information We Collect
Boxed2Built furniture assembly service may collect the following types of personal information when you request our services in Spring Hill, TN and surrounding areas:
- Contact Information: Name, email address, phone number, service address in Spring Hill, Columbia, Franklin, or surrounding Tennessee areas.
- Service Details: Furniture assembly requests, IKEA, Target, or Walmart furniture specifications.
- Device Information: IP address, browser type, website usage data for our furniture assembly website.
- Analytics Data: Website usage patterns, page views, session duration, and user interactions collected through Google Analytics 4 and Microsoft Clarity.
- Technical Data: Device type, operating system, screen resolution, and browsing behavior for website optimization purposes.
2. How We Use Your Information
We use your information to provide professional furniture assembly services:
- Provide and schedule furniture assembly services in Spring Hill and surrounding Tennessee areas
- Send quotes for IKEA, Target, Walmart and other furniture assembly projects
- Send service updates and appointment confirmations
- Improve our furniture assembly website and service offerings using analytics data
- Analyze website performance and user experience through Google Analytics 4 and Microsoft Clarity
- Understand customer preferences and optimize our online presence
- Send promotional offers for furniture assembly services (only if you opt in)
3. How We Share Your Information
We do not sell or rent your personal information. We may share it with:
- Service providers assisting with our furniture assembly business operations
- Square, Inc. for payment processing when you make payments for our services
- Google (through Google Analytics 4) and Microsoft (through Clarity) for website analytics purposes
- Third-party analytics providers to help us understand website usage and improve our services
- Amazon (through the Amazon Services LLC Associates Program) when you click on affiliate links to Amazon products
- Law enforcement if required by Tennessee state law or federal law
Note: Square, Google Analytics, Microsoft Clarity, and Amazon have their own privacy policies and data handling practices. We recommend reviewing their privacy policies for more information about how they process data:
• Square Privacy Notice: https://squareup.com/legal/privacy
• Google Analytics and Microsoft Clarity privacy policies are available on their respective websites
• Amazon's privacy policy governs how they handle data from affiliate link clicks
4. Payment Processing
Square Payment Processing
We use Square, Inc. as our payment processor for furniture assembly services. When you make a payment:
- Square collects and processes your payment information (credit/debit card details, billing address)
- Square may store your payment information for future transactions if you consent
- Square uses industry-standard security measures to protect your payment data
- Your payment information is subject to Square's Privacy Notice and Terms of Service
- We do not store your complete credit card information on our systems
- Square may use your information for fraud prevention and compliance purposes
For more information about how Square handles your payment data, please review Square's Privacy Notice and Terms of Service.
5. Your Rights and Choices
Regarding your furniture assembly service information, you may:
- Request a copy of your data related to our furniture assembly services
- Request deletion of your personal information
- Opt out of promotional communications about furniture assembly services at any time
- Contact Square directly regarding payment data through their customer support
6. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze site traffic, improve performance, and enhance user experience on our furniture assembly website.
Square Payment Processing:
When processing payments through Square:
- Square may place cookies and tracking pixels for payment processing and fraud prevention
- Square may collect device and browser information during payment transactions
- Square uses this data to secure transactions and prevent fraudulent activity
- Payment processing data is governed by Square's privacy practices
Amazon Affiliate Program:
Boxed2Built participates in the Amazon Services LLC Associates Program, an affiliate advertising program. When you click on Amazon product links:
- Amazon may place cookies on your device to track your activity
- Amazon may collect information about your browsing and purchasing behavior
- We may earn a commission if you make a qualifying purchase
- Your personal information is subject to Amazon's privacy policy
You can learn more about Amazon's privacy practices in Amazon's Privacy Notice.
Analytics Services We Use:
Google Analytics 4 (GA4)
We use Google Analytics 4 to understand how visitors interact with our furniture assembly website. GA4 collects:
- Page views and session data
- User engagement metrics
- Traffic sources and referral information
- Device and browser information
- Geographic location (city/region level)
Google Analytics uses cookies to track your activity. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Microsoft Clarity
We use Microsoft Clarity to understand user behavior and improve our website experience. Clarity collects:
- Session recordings (anonymized)
- Heatmaps showing where users click and scroll
- User journey and navigation patterns
- Performance metrics and error tracking
Microsoft Clarity does not collect personally identifiable information. You can learn more about Clarity's privacy practices in Microsoft's Privacy Statement.
Managing Your Preferences:
You can control cookies and tracking through:
- Your browser settings to block or delete cookies
- Opting out of Google Analytics using their browser add-on
- Using "Do Not Track" browser settings
- Contacting us to request data deletion
7. How We Protect Your Information
We use reasonable security measures such as encryption, secure forms, and restricted access to protect your furniture assembly service data. Payment processing is handled securely through Square's PCI DSS compliant systems.
8. Children's Privacy
Our furniture assembly services are not directed to children under 13, and we do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Boxed2Built
If you have questions about this privacy policy or our furniture assembly services in Spring Hill, TN, you can contact us at:
- Email: boxed2builtco@gmail.com
- Phone: (615) 403-4538
- Service Area: Spring Hill, Columbia, Franklin, Thompson's Station, Brentwood, TN
For payment-related inquiries, you may also contact Square directly through their customer support channels.